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LGPD Compliance — Law 13.709/2018

Privacy Policy of 888gme — LGPD Data Protection

The 888gme takes your data privacy seriously. Here you will find everything about what data we collect, why we collect it, how we protect it, and what your rights are as a data subject, in accordance with the General Data Protection Law (LGPD — Law 13.709/2018).

Last updated: January 2026 Applicable to Brazil LGPD Compliance
256b
SSL Encryption on All Transactions
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Data Sold to Third Parties
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LGPD request response time
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Portuguese-Language Privacy Support

How 888gme Protects Your Data

Six principles that guide how personal data is handled on the platform — from registration to withdrawal.

End-to-End Encryption

All communications between your device and 888gme's servers are protected by 256-bit SSL encryption. This covers registration, login, Pix deposits, and withdrawals — no information is ever transmitted without protection.

Data is never sold

888gme does not sell, transfer, or share personal data with third parties for commercial purposes. Your registration information, betting history, and financial data are yours — used exclusively to provide the platform's services.

Full LGPD Compliance

888gme operates in compliance with Brazil's General Data Protection Law (Lei 13.709/2018). We maintain dedicated policies, processes, and internal controls to ensure full adherence to Brazilian personal data protection legislation.

Your guaranteed rights

As a data subject, you have the right to access, correct, port, and request the deletion of your personal data stored at 888gme. Requests are handled within 15 business days by our Portuguese-speaking support team.

Secure storage

Data is stored on servers with strict access controls. Only staff who genuinely need access to deliver services may view customer information — and all operate under a confidentiality agreement.

Communications under your control

You choose which communications you want to receive from 888gme. You can unsubscribe from promotional emails at any time via the link in each message or through support — no hassle.

1Who We Are — The Data Controller

This Privacy Policy describes how 888gme collects, uses, stores, and protects the personal data of its customers and visitors in Brazil. For the purposes of the General Data Protection Law (LGPD — Law 13.709/2018), the 888gme acts as the Controller of personal data processed within the scope of the platform's services.

The 888gme is a sports betting and online entertainment platform that operates exclusively in BRL (R$) and is aimed at residents in Brazil. By creating an account and using any service available on the 888gme, you agree to the data processing practices described in this Policy.

This Privacy Policy is an integral part of the Terms and Conditions of 888gme. If you have any questions, please contact us via live chat or at contato@888gme.net before completing your registration.

2Data We Collect

The 888gme only collects the data necessary to provide the contracted services and meet applicable legal obligations. The categories of data collected are:

Category Data collected Point of collection
Registration Full name, CPF, date of birth, email, password (hashed), mobile number At the time of registration
Verification Government-issued ID (RG, CNH, or passport), selfie for facial verification when requested During the KYC process
Financial Pix key, bank details for withdrawals, deposit and withdrawal history in BRL (R$) When making transactions
Sports Betting Betting history, selected markets, amounts wagered, results During platform use
Technical IP address, device type, operating system, browser, session data Automatically upon access
Communication Content of interactions with support via chat and email When contacting support

The 888gme does not intentionally collect data in sensitive categories, such as racial or ethnic origin, religious beliefs, health data, or sexual orientation. If such information is voluntarily shared during a support interaction, it will not be stored in a structured way within the platform's systems.

3How We Use Your Data

The data collected by the 888gme are used for the following purposes:

  • Service delivery: account creation and management, processing of deposits via Pix, boleto, and card, withdrawal processing, bet recording, and access to live casino, slots, and crash games;
  • Identity verification (KYC): confirmation that the account holder is over 18 years of age, resides in Brazil, and is the legitimate owner of the payment methods used;
  • Fraud and money laundering prevention: monitoring atypical transactions, detecting multiple accounts, and fulfilling financial compliance obligations;
  • Transactional communications: registration confirmations, deposit and withdrawal notifications, security alerts, and support responses;
  • Promotional communications: sending offers, bonuses, and news from 888gme — only with consent and always with an opt-out option;
  • Experience Personalization: betting recommendations and relevant content based on your platform usage history;
  • Responsible Gambling: monitoring of usage patterns to identify at-risk behaviors and offer proactive player support;
  • Compliance with legal obligations: responding to requests from competent authorities and complying with applicable tax and financial legislation in Brazil.

The 888gme does not use your data to sell third-party advertising. Any promotional communications you receive relate exclusively to the services offered by 888gme.

4Legal Basis for Processing

The processing of personal data by the 888gme is grounded in the following legal bases set out in the LGPD (Art. 7 and Art. 11):

  • Contract performance (art. 7, V): the processing is necessary to deliver the services the User contracted when creating their account on 888gme — includes registration, betting, deposits, and withdrawals;
  • Compliance with a legal obligation (art. 7, II): financial and identity data are processed to fulfill Brazilian legal obligations, including anti-money laundering regulations and financial compliance requirements;
  • Legitimate interest (Art. 7, IX): technical and behavioral data on the platform are used for security, fraud prevention, and ongoing service improvement, always in compliance with data subject rights;
  • Consent (art. 7, I): promotional communications and advanced personalization are subject to the User's express consent, which may be withdrawn at any time.
5Data Sharing with Third Parties

The 888gme does not sell personal data. Sharing with third parties takes place only in the situations below, based on the legitimate purposes described in this Policy:

  • Payment processors: to process deposits and withdrawals via Pix, boleto, credit/debit card, PicPay, and Mercado Pago — we share only the minimum data required for each transaction;
  • Identity verification providers: specialized KYC (Know Your Customer) providers used to verify identity and prevent fraud — operating under contracts that include confidentiality and data protection clauses;
  • Game providers: live casino, slots, and crash game developers who supply the games available on the platform — data shared is limited to what is strictly necessary for gaming sessions to function;
  • Legal authorities: mandatory disclosure to Brazilian law enforcement, judicial, or regulatory authorities upon legal order, court warrant, or specific regulatory obligation;
  • IT service providers: cloud infrastructure and technical support providers acting as processors under the instruction of the 888gme, bound by data processing agreements.

All third parties that receive personal data from customers of 888gme are assessed for their security practices prior to engagement and operate under contractual clauses requiring LGPD compliance.

The 888gme does not authorize third parties to use your data to send their own communications without your express consent. If you receive messages from companies identifying themselves as 888gme partners, please contact us to verify their authenticity.

6Cookies and Tracking Technologies

The 888gme uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and understand how our services are used. The types of cookies used are:

  • Essential cookies: required for the platform's basic functionality — maintaining login sessions, language preferences, and the bet slip. They cannot be disabled without affecting your ability to use the service;
  • Performance cookies: collect anonymous information about how users navigate the platform, which pages they visit most, and where errors occur — used to improve 888gme's performance and stability;
  • Functional Cookies: remember user preferences, such as preferred layout, last sport accessed, and live betting settings;
  • Analytical cookies: used to understand aggregated, anonymous usage patterns without identifying individual users — the data generated informs product decisions and platform improvements.

By accessing the 888gme for the first time, you will see a cookie notice with the option to accept or customize your preferences. At any time, you can adjust cookie settings through your browser or the preferences section of your account.

7Data Retention

The 888gme retains personal data for as long as necessary to fulfill the purposes described in this Policy and to meet applicable legal obligations. General retention periods are:

  • Registration and identity data: retained for the full duration of the account and for a minimum of 5 years after closure, as required by Brazilian anti-money laundering legislation (Law 9,613/1998);
  • Financial transaction history (deposits and withdrawals via Pix, boleto, card): retained for at least 5 years for audit and tax compliance purposes;
  • Betting History: retained for the full duration of the account and for at least 2 years after closure;
  • Support and communications data: retained for up to 2 years after the last interaction, for the purposes of service improvement and dispute resolution;
  • Non-essential cookie data: retained according to user settings, with a maximum period of 13 months.

Once the applicable retention period expires, data is securely deleted or anonymized so that the data subject can no longer be identified. A deletion request submitted by the data subject may accelerate this process, subject to any mandatory legal retention obligations.

8Information Security

The 888gme implements technical and organizational measures to protect its customers' personal data against unauthorized access, loss, alteration, or destruction. The key measures in place include:

  • 256-bit SSL/TLS encryption on all communications between the user's device and the servers of 888gme;
  • Passwords stored exclusively in hashed format (bcrypt), with no possibility of plain-text recovery;
  • Role-based access control (RBAC): only employees with a legitimate need can access customer data;
  • Continuous monitoring of unauthorized access attempts and suspicious activity across systems;
  • Regular security testing and vulnerability audits of the platform;
  • Security incident response policy: in the event of a data breach that may pose a risk to the data subject, the 888gme will notify affected users and the National Data Protection Authority (ANPD) within the legally required timeframe.

Despite the measures in place, no system is completely immune to threats. We therefore recommend protecting your account with a strong password, unique to 888gme, and never share your login credentials with third parties. If you suspect your account has been compromised, contact our support team immediately.

9Your Rights as a Data Subject (LGPD)

The LGPD grants personal data subjects a set of rights that 888gme commits to fulfilling in full. You may exercise any of the rights below via support chat or by emailing contato@888gme.net:

Right of Access

Request a copy of all personal data 888gme holds about you, including your registration details, betting history, and financial transactions.

Right to Rectification

If any of your registered details are incorrect or out of date, request a correction at any time through support — email, address, mobile number, or any other information.

Right to Erasure

Request the deletion of your personal data. 888gme will comply while observing the legally required retention periods for financial and identity data.

Right to Data Portability

Receive your data in a structured, machine-readable format for transfer to another controller, under the terms defined by the ANPD.

Right to Object

Object to data processing based on legitimate interest where such processing disproportionately affects your fundamental rights and freedoms.

Consent Withdrawal

Withdraw consent for processing based on this legal basis (such as promotional communications) at any time, without affecting activities carried out prior to the withdrawal.

The standard response time for 888gme for LGPD rights exercise requests is up to 15 business days from the moment the requester's identity is confirmed. To exercise any right, access the support chat or send an email to contato@888gme.net identifying yourself as the data subject.

10Minors

The services of the 888gme are intended exclusively for individuals aged 18 or older. The 888gme does not intentionally collect personal data from individuals under 18 years of age.

During registration, your CPF and date of birth are requested to verify that you are of legal age. The 888gme may request proof-of-age documentation at any time, particularly before processing withdrawals. Accounts identified as belonging to minors will be closed immediately and any deposited balance will be returned to the original payment method.

If you discover that a minor has created an account on 888gme, please contact our support team immediately via chat or at contato@888gme.net. We take this type of incident with the utmost seriousness.

11Changes to This Privacy Policy

The 888gme may update this Privacy Policy periodically to reflect changes in our services, applicable legislation, or adopted privacy practices. Material changes will be communicated:

  • By email to the address registered on the account, at least 15 days before the changes take effect;
  • Via a prominent notice on the platform during the transition period;
  • By the updated date shown in the header of this page.

Continued use of the services of the 888gme after the changes take effect will be considered acceptance of the updated Privacy Policy. If you do not agree with the changes, you may request account closure and withdrawal of your available balance before the effective date.

The current version of this Privacy Policy is always available on this page with the last updated date clearly indicated. We recommend reviewing it periodically.

12Contact & Data Protection Officer (DPO)

To exercise your rights as a data subject, ask questions about this Privacy Policy, or report any concern related to the processing of personal data by 888gme, you can reach us through the channels below:

  • Live Chat: available directly on the 888gme platform, 24 hours a day, 7 days a week, in Brazilian Portuguese — the fastest channel for urgent requests;
  • Privacy email: contato@888gme.net — include "LGPD Request" in the subject line and describe your request in as much detail as possible. Response time: up to 15 business days after identity verification.

The 888gme has appointed a Data Protection Officer (DPO) responsible for overseeing LGPD compliance within the organization and serving as the communication channel between data subjects and the company. Requests addressed to the DPO should be sent to contato@888gme.net with the subject line "DPO — Data Protection".

If you are not satisfied with the response from the 888gme to your request, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), the body responsible for overseeing LGPD compliance in Brazil.

Security of Your Transactions

All deposits and withdrawals on 888gme — via Pix, boleto, card, PicPay, or Mercado Pago — are protected by 256-bit SSL encryption. Your financial data is never transmitted in plain text.

View Terms & Conditions

Responsible Gambling

The 888gme offers deposit limits, self-exclusion, and betting history. Your well-being is part of our policy — betting is entertainment. Strictly prohibited for users under 18.

View Responsible Gambling Resources

Privacy Frequently Asked Questions

No. 888gme does not sell, transfer, or share customers' personal data with third parties for commercial purposes. Data sharing occurs only with operational partners necessary to deliver our services — such as Pix and boleto payment processors, identity verification providers, and game suppliers — always under contracts that include confidentiality clauses and usage restrictions consistent with the LGPD. No data is passed on for third-party advertising purposes.

You can request deletion of your data via the 888gme support chat (available 24/7 in Portuguese) or by emailing contato@888gme.net with the subject line "LGPD Request — Data Deletion". A response will be issued within 15 business days of identity verification. Please note that some data must be retained for a minimum period set by law — such as financial and identity records, which Brazilian legislation requires to be kept for at least 5 years. These records cannot be deleted early, but their use is strictly limited to legally required purposes.

Yes. The right of access is guaranteed by the LGPD and 888gme fully respects it. You may request a complete report of all personal data stored about you — including registration data, betting history, financial transactions, and support interactions. The request must be submitted via chat or email at contato@888gme.net, identifying yourself as the data subject. 888gme will respond within 15 business days with a structured file containing the requested information.

Your Pix key and bank details provided for withdrawals are encrypted at rest and in transit using 256-bit SSL. Access to this information is restricted to payment processing systems — no support staff member can view your full Pix key. Bank details are used solely to process the requested transaction and are never shared with third parties beyond the payment processor required to complete the operation. We recommend using only trusted devices and networks when accessing your 888gme account.

Yes. You can unsubscribe from promotional communications in three ways: by clicking the "unsubscribe" link included in every promotional email sent by 888gme; through the communication preferences section in your account; or by requesting it via support chat or email. Unsubscribing only affects promotional communications — you will continue to receive essential transactional emails, such as deposit and withdrawal confirmations and security alerts, which are necessary for the delivery of contracted services.
Your Data, Your Rules

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